Customer Service

Shipping Information

At Legacy BioScience, LLC, we are committed to providing fast and reliable shipping throughout the USA. Our priority is to ensure that your order arrives safely and promptly.

Our Commitment to Customers

We value each customer relationship and strive to deliver a secure and satisfactory shopping experience. With numerous satisfied customers, Legacy BioScience, LLC is dedicated to offering only the highest quality products for your research needs. For any questions or assistance, please don't hesitate to reach out to us at service@legacybioscience.com.

Shipping & Delivery Options

We provide several convenient shipping options to suit your needs, including:
- FREE Shipping (2-5 Business Days) on orders over $250 (before tax and shipping).
- USPS Priority for standard delivery.
- UPS 2nd Day Air (delivery within 2 business days).
- UPS Next Day Air for next business day delivery.
- UPS Next Day Air Early for delivery before 10 a.m.

Orders placed, paid, and processed before 1 p.m. CST typically ship out the same business day. Orders placed after 1 p.m. CST, on weekends, or during holidays will ship the following business day.

Privacy & Security

Your privacy is of utmost importance to us. Legacy BioScience, LLC utilizes 256-bit SSL (Secure Socket Layer) encryption technology to protect your personal information. We strictly adhere to all federal and state privacy laws to ensure that your data remains confidential. We will not share your personal or order information with any third parties and will only use your details to fulfill your order(s).

Returns & Replacements

Due to regulatory guidelines, we cannot accept returns. However, if you receive an incorrect or damaged order, please contact us via email at service@legacybioscience.com. We will work to resolve the issue promptly and ensure you receive a replacement of your original order.

Ordering Information

You can place orders with Legacy BioScience, LLC 24/7 through our secure website. Once your order is submitted, approved, and payment is received, it will be processed, packaged, and shipped via a reputable delivery service such as USPS or UPS. We will notify you via email once your order has shipped, including tracking details.

Payment, Pricing & Promotions

We accept all major credit cards for your convenience. Legacy BioScience, LLC offers competitive pricing on individual products as well as discounted rates for bulk orders. For details on bulk pricing or to inquire about large quantity discounts, please contact us at service@legacybioscience.com.

Order Tracking

During checkout, you have the option to create an account or proceed as a guest. We recommend creating an account to track your order status, update your account information, and access past orders easily. If you choose to check out as a guest, you can still inquire about your order status by emailing us at service@legacybioscience.com.

Satisfaction Guaranteed

We are dedicated to providing top-notch service and quality products. If you have any questions or concerns, please contact us immediately so we can assist you. We respond to all inquiries and are here to help ensure your satisfaction with Legacy BioScience, LLC.